Frequently Asked Questions (FAQ)
Find the most frequently asked questions about our products, from our community.
All of our Factory refurbished GenieBidet™ products have never been used. 99% of the time, the customer returned the bidet because they ordered the wrong size or was intimated by the simple installation process (probably never watched our installation videos) and tossed it back in the box as a return.
PLEASE NOTE: Refurbished products may have minor cosmetic imperfections, but they are fully functional, never been used and come with the same warranty as new. They are discounted due to the possibility of minor scratches.
Definitely. GenieBidet™ products are more healthy and hygienic than wiping, which doesn’t always clean up everything!
Water gently cleanses the entire area to remove anything that could irritate your skin after you go.
We call our products Genies!
But, the term is bidet, but it’s pronounced “bih-DAY.” It’s believed to have originated in France in the 1700s (but the use goes farther back around the world with many different cultures!)
The French word actually means horse or small pony, presumably because of the way you straddle a toilet when you are cleaning yourself with the device.
GenieBidet™ has become popular around the world because they offer a better, more hygienic and more comfortable way to clean your bum.
Using toilet paper can be messy and unsanitary, and leave your skin damaged or feeling irritated.
GenieBidet™ also offers an environmentally friendly option for toilet use that doesn’t involve cutting down millions of trees every year.
If you add up all the money you spend on toilet paper every year (especially if you like the special multi-ply or super-soft brands, or you buy cleansing wet wipes in addition to your standard toilet paper), you’d be able to buy hundreds of GenieBidet™ products!.
In fact, an average family of four uses about the equivalent of 400 double rolls of toilet paper every year. At $2 a roll, that’s almost $1000!
A GenieBidet™ costs between $70 and $300 and will last for many years, saving thousands in toilet paper costs.
A GenieBidet™ is for every body and every bum!
Several of our GenieBidetTM models have dual retractable nozzles that offer cleaning for the back and the front!
Anyone who may menstruate, or have any problems down there, can use it every time they go.
Yes, it definitely can!
Our dual-spray GenieBidet™ models could replace toilet paper entirely.
That can save you a lot of money, and is more environmentally friendly.
For most of our customers, a GenieBidet™ reduces toilet paper ue between 75% and 100%
A GenieBidet™ hooks up to the plumbing that connects your toilet to the fixtures in the wall, so the water comes from the same clean tank water for your toilet.
Some of our GenieBidet™ models, that could mean the water is a little colder, but we also offer models with heating!
That means a warmer, more comfortable clean.
Most GenieBidet™ don’t require any cleaning, except the same occasional wipe-down you do for the rest of your toilet.
The nozzle that sprays water extends when you are using it and retracts so it’s out of the way when you are not.
Many of our GenieBidet™ models also offer self-cleaning features, so you get quality water out of your bidet sprayer each time.
Great advice: give our GenieBidet™ and toilet bowl a quick spray with your favorite natural disinfectant cleaner and flush. This keeps the bathroom clean but also smelling magical!